Set up your booking page

The booking page is a public link where a prospect picks a consultation time. It only offers times inside the hours you set, never over a session or blocked time already on your calendar, and the booking lands on your calendar as a consultation with the lead marked Booked. The prospect gets a confirmation, a reminder the day before, and a reminder 30 minutes before.

Before you start

• If you run consultations by video, set your Default Meeting Link under Settings → General first, or have the link ready to paste.
• Put your regular unavailable times on the calendar with Block Time, so the page never offers them.

Steps

1. Open My Leads and click the Booking page tab.
2. Click Set up booking page. It starts switched Off with a guess at your hours: Monday to Friday, 9 to 5.
3. Under What people are booking, set the Title, Description, Length and Where. For Video call, paste a Meeting link or leave it blank to use your default. For In person, enter the Address.
4. Under When you are available, tick each day you take consultations and set the times. The + on a day adds a second window for a split day.
5. Under Rules, choose how often to offer a start time, the gap to keep around other sessions, the minimum notice, and how far ahead people can book.
6. Click Save, then Turn on.
7. Copy the public link from the top of the page and share it. You can also use the Your booking page link merge tag inside any automation email.

What you should see

• A Live pill beside the title, and the toast "Booking page is live".
• The preview on the right shows exactly what a visitor sees, using your real availability.
• When someone books: a consultation on your calendar, the lead set to Booked, an in-app notification "Consultation booked", and an email to you. The prospect's confirmation email includes a link to reschedule or cancel.
• Upcoming bookings at the bottom lists the next twenty, with a pill that changes to "Confirmed they are coming" once the prospect confirms from their reminder.

If it is not working

• It will not turn on. Read the red problem list. Each window must be longer than one consultation, end times must be after start times, and you need at least one available time.
• "There are no times available at the moment" on the public page. Your hours, minimum notice, gap and booking horizon leave no free slot. Widen the hours or extend how far ahead people can book.
• "That link is already taken." Booking links are unique across all trainers. Choose another.
• The confirmation says you will send a meeting link. No link is set on the page or in Settings. Add one and future confirmations include it.
• A prospect says they did not get a reminder. Reminders are skipped when a booking is made too close to the time: inside 24 hours for the day-before reminder, inside an hour for the 30-minute one.
• You need to move or cancel a booking. Move or cancel the consultation on your Calendar. The prospect is emailed the new time, or a cancellation with a button to rebook while the page is on.
• Someone has a diary clash you cannot see. Only TrainerStack sessions and blocked time are removed from the page. Events that live only in another calendar are not.